DELIVERY

We aim to dispatch the orders within 48 hours of receiving your order (except the orders for the next day delivery).

FREE Standard UK Delivery for the Orders over £50

United Kingdom
Standard UK Delivery (3-5 working days): £4.50
Next Working Day Delivery Guaranteed by 1pm (order before 12.00pm Monday-Thursday): £7.50
Next Day Delivery with Saturday Guarantee (order before 12.00pm): £12.00
Europe Delivery* (3-5 working days): £12.00
World Delivery** (5-7 working days): £17.00
If you have any questions regarding delivery, drop us an email at info@bibbble.co.uk
We are currently despatching orders as normal, but there may be some delays, outside of our control for EU orders due to Brexit.

IMPORT DUTY CHARGES

may apply for deliveries outside of the UK. Please note that customers within the EU & Internationally will be liable for any import duty or other taxes, fees or charges that are applied by customs or other authorities (including couriers) in the country of receipt.

ORDER DETAILS Customers are responsible for providing correct contact number, email address and postal address inclusive of postcode. We are not responsible if the delivery address is incorrect.

WHAT HAPPENS WHEN A DELIVERY ATTEMPT IS UNSUCCESSFUL?
If delivery is attempted and a delivery card is left and you fail to claim the parcel from the local depot or post office, unfortunately we cannot refund you until the products have been returned to us. Once we receive the items back, if you would still like the products, we will re-dispatch the products but there will be an additional charge for re-posting.

* Europe Delivery covers EU and non-EU countries: Austria (EU), Azores (EU), Balearic Islands (EU), Belgium (EU), Bulgaria (EU), Corsica (EU), Croatia (EU), Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Finland (EU), France (EU), Germany (EU), Greece (EU), Hungary (EU), Irish Republic (EU), Italy (EU), Latvia (EU), Lithuania (EU), Luxembourg (EU), Madeira (EU), Malta (EU), Monaco (EU), Netherlands (EU), Poland (EU), Portugal (EU), Romania (EU), Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU).
Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Canary Islands, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.
** World Delivery covers the rest of the World, which is not included in the UK or Europe Deliveries.

RETURNS

If for any reason you are not satisfied with your purchase, you may return it within 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for refund, your item must be unused and arrive in the same condition that you received it. It must also be in the original packaging.

Only full priced items may be refunded, unfortunately sale items cannot be refunded.

To complete your return:

Please, email info@bibbble.co.uk to let us know which items you would like to return.
Pack any unwanted items in the original packaging, along with the original proof of purchase document and any returns’ information in the packaging/secure postal box or bag.
Mail/courier the item to:

Brook House Marketing Ltd/trading name bibbble
Unit 70107
Courier Point
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FH
UK

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

KINDLY NOTE: If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item and we are not able to refund any returns which get lost.


REFUNDS (if applicable)

Once your return has been received and inspected, we will send you an email to inform you that we have received your returned item.

If your refund is approved, it will be processed and a credit will be automatically applied to your credit card or original payment method, within 4 days after we receive the item.

Thank you for shopping with bibbble!